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Contracting & Reservations Manager

Requisition ID:  2241
Department:  Contracting
Work Type:  On-site
Application Close Date:  29th May 2024

Intrepid Travel was born in 1989 with the simple mission to create positive change through the joy of travel.

More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. After all these years, we’ve stayed true to our mission, ensuring our adventures are good for the places we go, good for the communities we visit and good for our travellers. That’s why we carbon offset all our trips and support local communities but we’re not stopping there. We want to be the best travel company not just in the world, but for the world.
The world needs more Intrepid people: 

 

As a Contracting & Reservation Manager, you'll spearhead the implementation of cutting-edge procurement and pricing practices. Your role is pivotal in ensuring seamless integration of global policies, processes, and training to achieve unparalleled pricing and product excellence. 

 

Guided by the DMC (Destination Management Company) Global team, you'll lead a dynamic Contracting team focused on competitive pricing and cultivating robust supplier relationships. Your strategic approach extends to building a versatile product portfolio, empowering the Sales team and Intrepid Brands to curate tailored itineraries based on customer preferences. At the same time, manage the reservation team to ensure all services are booked accurately and in a timely manner and improve reservation processes. 

 

A bit about you: 

 

  • Passionate about Intrepid's travel style and diverse brands, demonstrating a deep understanding of our offerings. 

  • Proficient in regional trip operations, specializing in small group adventures, with extensive knowledge of products, suppliers, and destinations. 

  • Skilled in procurement, contracting, negotiation, and product development within the travel industry, coupled with experience in relevant systems like Salesforce and Microsoft Office. 

  • Proven track record in managing DMC/tourism supplier relationships, encompassing cost negotiation, procurement processes, trip pricing, and product development. 

  • Demonstrates exceptional organizational skills, attention to detail, and team leadership experience, coupled with effective written and spoken English communication abilities. 

 

This role is a full time, permanent position based in our office in Bali, Indonesia. As the Contracting & Reservation Manager, you'll play a crucial role in gathering feedback from local DMC teams (Sales, Operations, Product) to ensure an optimal supply of products. Join us and be the driving force behind delivering exceptional travel experiences globally! 
 

A bit about our people:

Our team reflects the diversity of our customers and the communities we visit. Our team is made up of 58 nationalities across 46 countries, and Intrepid recognises that diversity makes us a stronger business. With a commitment to breaking down barriers, we support a culture where people can be themselves. We encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, people living with a disability, people from previously disadvantaged backgrounds, and people from different ethnicities, races, and religions. 

Work perks:

  • We offer flexible work options, including work-from-home, and work from anywhere in the world for up to 4 weeks a year
  • Employees receive a free Intrepid trip every year! As well as generous discounts available for families, and close friends
  • 5 extra days of leave annually, for use when travelling on an Intrepid trip
  • Our global leave benefits are aimed at supporting gender equity, so we offer a minimum of 10 weeks of paid parental leave for all parents, and other additional leave provisions. 
  • Access to incredible e-learning platforms, and professional development via our Elevate Mentor program
  • We provide an Employee Assistance Program, a 24/7 service that offers counselling for you and your family
  • We want to support the causes that are important to you, that’s why we offer 20 hours of volunteer leave every year.

If you’re here to inspire, create, share, and lead in what you do, we want to hear from you. We encourage you to submit your application as soon as possible – we may close advertising early if the right person is identified. 

Apply now »