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Reservations Assistant

Requisition ID:  2545
Department:  Reservations
Work Type:  On-site
Application Close Date:  13th of October

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. 

 

 
The world needs more Intrepid people: 

The Reservations Assistant plays a key role focusing on managing reservations while ensuring excellent communication with suppliers and coordination between departments. This position also provides administrative support to the Reservations Supervisor to ensure the successful and profitable management of the reservations function at Intrepid. This involves liaising with operators, creating and handling bookings, and collaborating closely with the Operations Department. Additionally, the Reservations Assistant supports the Sales Department with private group reservations, contributing to the overall success of our operations. 

 

This is a Full-Time Permanent Position that will operate on-site out of our office in Quito, Ecuador location.  

 

Some of the experience you’ll bring with you may include: 

  • At least 2 years of experience in the travel industry, with extensive knowledge of the Galápagos and Ecuador. 

  • Minimum of 2 years of experience using reservation systems for travel agencies or tour operators. 

  • Proven experience in administrative tasks, including analysis and report creation. 

  • Strong proficiency in Microsoft Office, particularly Excel and Word. 

  • Fluent in English, both written and verbal. 

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. 

Rewarding and developing our people is important to us, some of our work perks include:
     •     Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
     •     A free Intrepid trip every year, plus generous discounts for families, and close friends
     •     5 extra days of leave a year for use on Intrepid trip's
     •     A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. 
     •     Access to e-learning platforms, professional development and mentor programs
     •     20 hours of volunteer leave every year to use on causes most important to you
     •     Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »