Sales Representative

Requisition ID: 2701

Department: Sales

Work Type:

Application Close Date: 8th of December

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

At Intrepid, our Sales Representatives are known as Adventure Consultants since ‘adventure’ is at the heart of our what we do, and we approach each sale as an opportunity to consult with our customers to send them on an adventure of a lifetime!

Our Adventure Consultants provide high-level customer service by phone, email, social moderation, and live chat handling the customer journey from the initial inquiry to pre/post-trip communications, working with travelers and agent partners to book unforgettable trips of a lifetime

This is a Full-Time Permanent Position that will operate on a hybrid basis out of our office in Toronto, Ontario.

You’ll be responsible for:

Maximizing & growing sales by responding to leads through phone, email, social & live chat

Providing exceptional post-booking customer service through multiple channels

Developing an In-depth knowledge of Intrepid products

Ensuring accuracy for our customers, with a fine-tuned attention to detail, to ensure their files are booked correctly

A passion for travel is a must-have! With it you’ll bring:

Similar experience in a travel industry role, sales, or customer service

Personal travel experience to Intrepid destinations

Exceptional communication, customer service & sales skills

The ability to inspire and influence others

You’ll be customer-obsessed while still having solid attention to detail and organization skills. You will have the ability to contribute and work in a supportive team environment respecting your peers and being supportive of them. Most importantly you’ll align to Intrepid’s core values of integrity, innovation, fun, passion, growth and responsibility.

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:
• Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trip's
• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professional development and mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »