Operations Coordinator

Requisition ID: 3033

Department: Operations

Work Type: Remote

Application Close Date: 24th of June, 2025

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

As the Operations Coordinator, you will provide managerial, logistical, and administrative support to the Operations team, ensuring the successful and profitable delivery of trips in Brazil, with potential involvement in Chile, Argentina, Uruguay, and Paraguay. In this role, you will assist with day-to-day operational issues for Intrepid and external business partners.

This role is responsible for supporting the implementation and monitoring of all Intrepid safety standards and responsible travel policies, including sourcing and managing partnerships for the Intrepid Foundation. Reporting to the Deputy Operations Manager based in Argentina, the role includes assisting in recruiting, training, scheduling, and managing leaders and guides. Additional responsibilities include supervising city tours (as needed), overseeing suppliers, and conducting site inspections of hotels, transportation providers, operators, activities, and restaurants in Brazil.

As the Operations Coordinator, you will play an active role in maintaining trip quality and resolving customer or leader issues on the ground, including outside office hours when emergencies arise. This role may also involve joining our regional roster for managing 24/7 emergency phone coverage when eligible.

This is a Full-Time Permanent Position that will operate on a remote basis from Rio de Janeiro, Brazil.

Some of the experience you’ll bring with you may include:

Relevant tourism qualification desirable

Extensive travel experience and knowledge of tour destination and hidden gems in Brazil.

Experience in the travel industry, specifically within operations departments of adventure travel companies or destination management companies (DMC).

Excellent communication skills, verbal & written, in both English and Portuguese.

Experience in administrative tasks, using Microsoft Word and Excel

Brazilian citizen or resident.

Reliable with outstanding organisational skills and attention to detail.

Resourceful and with the ability to oversee the resolution of emergency situations that may occur.

#LI-DNI

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trip's
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »