Manager on Duty

Requisition ID: 3172

Department: Tourism and Hospitality

Work Type: On-site

Application Close Date: 16th November 2025

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

Edge of the Bay Resort (EOBR) is more than just a place to stay—it’s an experience. We go beyond accommodation, offering personalised service and immersive adventures that leave a lasting impact. From thoughtfully curated tours to exceptional dining, every detail is designed to showcase the best of Tasmania. Hyper-local, unforgettable, and a world of natural beauty—what more do you need?

Role Overview:

The Duty Manager oversees resortoperations during shifts, supervises staff, and ensures guests enjoy a top-quality experience. This is a hands-on leadership role combining customer service, team management, and operational responsibilities.

Responsibilities:

Oversee resort operations and ensure smooth, efficient service
Supervise, coach, and support staff
Ensure compliance with health, safety, and liquor licensing regulations
Handle guest enquiries, feedback, and complaints professionally
Assist with stock management and ordering
Maintain a clean, safe, and welcoming environment for guests and staff

Skills & Attributes:

Experienced in bar management or hospitality supervision
A strong leader who can motivate and guide a team
Customer-focused with excellent communication and problem-solving skills
Knowledgeable about liquor licensing, health, and safety regulations
Flexible and adaptable in a dynamic hospitality environment

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trip's
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »