Assistant Hotel Manager

Requisition ID:  2901
Department:  Tourism and Hospitality
Work Type:  On-site
Application Close Date:  4th May 2025

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. 

 

 

The world needs more Intrepid people: 

Intrepid People looking for more than just a place to stay - they look for an experience, and at Intrepid we are working to provide that to them.  We want to go beyond accommodation, and offer personalised service, with immersive adventures that leave a lasting impact. From thoughtfully curated tours through to exceptional dining, we are working to ensure every detail in our properties is highlighted, so our travellers can get the best out of their time away.

We are currently in the process of securing our next hotel destination so we can showcase the best of Tasmania. Hyper-local, unforgettable, and a world of natural beauty - what more could you need? 

 

In this position as our Assistant Hotel Manager, you’ll support the Hotel Manager in all things operations. You’ll refine processes, foster a strong and positive team culture, and actively work towards elevating the guest experience, making sure every visitor enjoys their ‘Intrepid Experience’ - one that’s personal, authentic and unforgettable.  Beyond operations, you’ll collaborate with our head office, external suppliers and other stakeholders to streamline efficiencies, maintain high service standards, and drive continuous improvement. You’ll also partner with the Hotel Manager to optimise revenue and strengthen the hotel’s financial performance.   

 

We are looking for someone with great experience, who is passionate about the hospitality industry, sustainable travel experiences and wants to be a part of the Intrepid world.  

 

This full-time, permanent position is based on-site near Freycinet National Park.

 

Some of the experience you’ll bring with you may include: 

  • 2+ years’ experience in hotel management or a department head role. 

  • Strong customer service and communication skills.  

  • Experience in planning and decision making, with the ability resolve problems quickly.  

  • Proven leadership and people management skills. 

  • Financial management skills. 

  • First Aid Certificate (or willingness to obtain)

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. 

Rewarding and developing our people is important to us, some of our work perks include:

  • A free Intrepid trip every year, plus generous discounts for families, and close friends
  • 5 extra days of leave a year for use on Intrepid trip's
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. 
  • Access to e-learning platforms, professional development and mentor programs
  • 20 hours of volunteer leave every year to use on causes most important to you
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable adjustment or accomodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the adjustments you need, we will then be in touch to support your application.