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Tour Leader, Italy

Requisition ID:  3228
Department:  Tourism and Hospitality
Work Type:  On the road
Application Close Date:  1st December 2025

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

 

 
The world needs more Intrepid people: 

Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!  

  

Every day will be different, but every day you will:  

  • Deliver exceptional customer experiences and share your love of travel every step of the way - whether that’s leading a morning market walk, arranging a local craft workshop, or hosting a home-cooked meal with a family. You’ll help create moments that stay with our travellers long after the trip ends. 

  • Prioritise the safety and wellbeing of your group. You’ll stay calm and professional when challenges arise - from lost passports and medical needs to group dynamics - ensuring travellers feel supported the entire time. 

  • Lead and manage trips in line with itineraries and budgets, while completing all required trip administration accurately and on time. 

  • Bring our values to life — be Real in your connections, Ambitious in creating incredible experiences, work Together with your team and local partners, and make every journey Impactful for our travellers and the communities we visit. 

  

To be considered you must have:  

  • Excellent communication skills in English and Italian. 

  • Proven experience in customer service, with the ability to build strong relationships and connect with travellers from diverse cultural and personal backgrounds. 

  • First-hand travel experience in Italy and across Europe, and a genuine passion for sharing these regions with others. 

  • Basic computer skills, including confidence using email, Word, and Excel. 

  • Full rights to work in Italy and within the European Union. 

 
What you need to know:  

  • This is a freelance contract position, which will give you flexibility in when and how you work however, great availability across peak seasons (May to June & September to October) is a must-have (at least 3-4 trips in June and September Peak). 

  • We are recruiting for leaders with in-person training and onboarding in March 2026 - specific dates to be given at interview.  

  • With extended hours, lots of walking and activities, and engaging with travellers, so, it’s important that you are prepared both mentally and physically for the challenge!  

  • You’ll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time as some tours can span up to four weeks.  

  • You’ll mainly lead tours across Italy, with the opportunity to guide some trips in Malta too — explore example itineraries here: www.intrepidtravel.com  

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. 

For our Tour Leaders, the work perks may vary from country to country, but some of the work perks we offer include:    

  • Diverse departures through the year to lead!  Including hiking or biking adventures, festival, family, premium and foodie trips 
  • Travel to where the trip starts (and home again) is included and covered by us
  • Some meals and all accommodation included (often where the guests are staying, such as hotels, camping, homestays etc)
  • Access to learning and development programs, e-learning and comprehensive tour leader training before you even start 
  • Internal career opportunities to further your your career in travel and beyond
  • Amazing travel discounts for you to experience Intrepid as a passenger 
  • Recognition and celebration with awards nights and the chance for our top performers to travel to our yearly Global Summit!
  • Opportunity to support not-for-profit Intrepid Foundations projects  

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.
 

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »